Terms of use

1. The service

SalesFuture provides business software for managing companies, contacts, quotes, projects, invoices, communications, and related tools, including Ava, an AI assistant (“the Service”). By creating an account or using the Service, you agree to these Terms.

2. Accounts and teams

You are responsible for activity under your organization account and for keeping login credentials secure. Owners and admins may invite teammates; usage and billing are tied to the organization.

3. Ava and usage credits

Ava chat and voice consume monthly credits shared by your whole team. Desk CRM features (companies, quotes, invoices, and similar) may remain available when Ava is paused for the month.

Current published allotments are approximately 1,000 credits per month on Free and 15,000 credits per month on Pro, unless we state otherwise at purchase or in the product.

4. Free Ava allowances

Free Ava credits are a promotional allowance, not a guaranteed entitlement. We may change Free credit amounts at any time — for all customers or for specific accounts — including reducing Free Ava credits to zero, for reasons such as cost, abuse prevention, product changes, or if Free Ava is not sustainable for the business.

We will try to reflect material changes in the product (for example on the Usage page) and, where practical, in these Terms.

5. Paid plans

Paid subscriptions (such as Pro) are billed through Stripe. Fees, renewal, and cancellation are governed by the checkout terms and your Stripe customer portal. Paid credit allotments for a billing period you have already paid for will be honored for that period unless required otherwise by law or payment network rules.

6. Acceptable use

You may not misuse Ava or the Service (including attempts to circumvent usage limits, abuse email sending, or violate applicable law). We may suspend or terminate access for abuse or non-payment.

7. Data and content

You retain ownership of customer and business data you enter. You grant us permission to process that data to operate the Service, including sending email on your behalf when configured and using AI providers to power Ava.

8. Disclaimers

The Service is provided “as is.” Ava can make mistakes; you are responsible for reviewing important actions (such as emails and invoices) before confirming them. We do not guarantee uninterrupted availability or specific business outcomes.

9. Changes

We may update these Terms. Continued use after changes are posted constitutes acceptance. If you do not agree, stop using the Service.

10. Contact

Questions about these Terms: open a support ticket in the product or email the address published on our support channels.